With its technology solutions, IT services and expert colleagues, international IT service provider Centric focuses on helping customers in the areas of Software & IT Assessments, IT Outsourcing & Management, Business Process Outsourcing, Cybersecurity, Collaboration & Communication and Staffing. For optimal service to its customers, Centric attaches great importance to working together. Together with the customer, Centric works towards the best possible solution.
nxt agency provided Centric with various blogs and a white paper that contributed to the marketing communication goals for specific themes, those of Business process outsourcing and salary processing. “Ultimately, these content pieces contributed, among other things, to organizing a webinar,” says Will.
“At nxt agency, it was immediately noticed that the first proposal was also very extensive and detailed. I immediately got the feeling that they knew about mittens.”
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The motto at Centric: “Customer success is also our success”. It was precisely the emphasis on good cooperation that was also central to nxt agency, and that collaboration really liked!
pleasant cooperation
And working together towards these pieces went very well, as far as Will is concerned. “The cooperation with nxt agency was very pleasant. The contact with our contact person Remi went very well and smoothly. That customer communication was really an important priority when choosing to work with nxt agency.” As far as Will is concerned, customer communication really stood out. “nxt agency's smooth approach is really their distinguishing factor. We certainly haven't had any bad experiences with other parties, but nxt agency really stands out with this smooth way of working.”
smooth approach
With this smooth approach, Will refers to the speed of nxt agency, but also the attention to details. “Parties often come up with an initial concept for cooperation in the exploratory phase. Often, such a concept is still fairly common. At nxt agency, it was immediately noticed that the first proposal was also very extensive and detailed. I immediately got the feeling that they knew about mittens.”
upshot
And that's how it happened: nxt agency and Centric joined forces to realize Centric's content needs. As far as Will is concerned, this has also led to great results. “We were particularly pleased with the graphic design of, for example, the white paper. That looked great! The writer was also proactive and, despite substantive challenges, we managed to write great pieces together.”
