International IT services provider Centric focuses on helping customers with its technology solutions, IT services and expert colleagues in the areas of Software & IT Assessments, IT outsourcing & management, Business process outsourcing, Cybersecurity, Collaboration & Communication and Staffing. For optimal service to its customers, Centric places great value on collaboration. Together with the customer, Centric works towards the best possible solution.
nxt agency produced several blogs and a white paper for Centric that contributed to the marketing communications goals for specific topics, those of Business process outsourcing and payroll processing. "Ultimately, these content pieces contributed, among other things, to organizing a webinar," says Will
"At nxt agency, I noticed right away that even the first proposal was very comprehensive and detailed. I immediately got the feeling that they knew their stuff."
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The motto at Centric: "The customer's success is also our success. Precisely the emphasis on good cooperation was what was also central to nxt agency, and that cooperation went very well!
pleasant cooperation
And working together toward these pieces went very well as far as Will is concerned. "The cooperation with nxt agency was very pleasant. The contact with our contact person Remi was very good and smooth. That customer communication was really an important priority in choosing to work with nxt agency." The customer communication really stood out as far as Will was concerned. "The smooth approach of nxt agency is really their differentiator. We certainly don't have bad experiences with other parties, but nxt agency really stands out with this smooth approach."
smooth approach
By that fluid approach, Will refers to nxt agency's speed, but also its attention to detail. "Parties often come up with an initial concept for collaboration in the orientation phase. Often such a concept is still quite general. With nxt agency it was immediately noticeable that even the first proposal was already very extensive and detailed. I immediately got the feeling that they knew their stuff."
result
And so it happened: nxt agency and Centric teamed up to realize Centric's content wishes. As far as Will is concerned, this also led to great results. "We were particularly pleased with the graphic design of the white paper, for example. That looked brilliant! The writer was also proactive and, despite content challenges, we managed to put together great pieces together."